Veterinary Client Service Representative - Part Time

MedVet • Canal Winchester, OH

3d • Onsite

About The Position

MedVet is a rapidly expanding Emergency and Specialty provider with practices nationwide, dedicated to offering advanced medical treatments and innovations. The company seeks collaborative and driven individuals who embody its core values of Teamwork, Leadership, and Compassion. The Client Service Representative serves as the initial point of contact for clients, offering support and answering questions, and works closely with veterinary assistants and technicians to ensure a positive experience for everyone visiting MedVet.

Requirements

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel

Nice To Haves

• Previous experience in veterinary setting

Responsibilities

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Benefits

• 401k with Employer Match
• Shift Differentials
• Uniform Allowance
• Employee Assistance Program
• Strong career growth and personal development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees