CSR - White Oaks Veterinary Hospital

VetEvolve • Manheim, PA

3h • Onsite

About The Position

White Oaks Veterinary Hospital in Manheim, Pennsylvania, is seeking an experienced Veterinary Client Service Representative to join its busy, multi-doctor hospital. This is primarily a front-desk client service and administrative role, with occasional patient handling and restraint. The position involves helping clients, managing busy phone lines, staying organized, and supporting the smooth day-to-day operation of the hospital. The hospital describes its environment as friendly, supportive, and team-focused, and emphasizes caring for its team as well as its patients.

Requirements

• Previous veterinary reception or veterinary hospital experience.
• Friendly, dependable, organized, and detail-oriented.
• Strong communication skills and confidence handling busy phone lines.
• Computer savvy and comfortable learning multiple software programs.
• A team player who takes initiative and follows through.
• Enjoys a primarily front-office role.

Nice To Haves

• Avimark experience.

Responsibilities

• Answer phones and assist clients.
• Schedule appointments and surgeries.
• Check patients in and out and communicate with clients about their pets' care.
• Maintain accurate electronic medical records.
• Manage prescription requests and fill medications.
• Occasionally assist with patient handling and restraint.
• Work with teammates to keep hospital operations moving smoothly.

Benefits

• Health insurance options
• Dental insurance options
• Vision insurance options
• Life insurance options
• Disability insurance options
• Paid time off
• Paid holidays
• 401(k) with employer match
• Uniform allowance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed