Veterinary Hospital Administrator

Puget Sound Veterinary Specialty & Emergency•Gig Harbor, WA
•$93,000 - $110,000

About The Position

Puget Sound Veterinary Specialty & Emergency (PSVSE), located in Gig Harbor, Washington, is seeking an experienced Hospital Administrator to help lead the hospital’s continued growth and success. The Hospital Administrator is a key member of the leadership team and partners closely with the Medical Director to oversee hospital operations, team development, financial performance, and the client and team experience. This is a hands-on leadership role focused on developing people, building relationships, solving problems, and fostering an environment where people and patient care can thrive. PSVSE provides emergency and specialty veterinary care and describes its culture as centered on compassion, inclusion, accountability, innovation, collaboration, and gold-standard patient care. The role offers a starting salary of $93,000 to $110,000, depending on experience. PSVSE is part of Lakefield Veterinary Group, which partners with veterinary hospitals to provide operational support and resources while preserving each practice’s people, culture, and community connections.

Requirements

  • Three to five years of leadership and management experience in veterinary medicine or healthcare.
  • High school diploma or equivalent.
  • Strong understanding of hospital operations and financial performance.
  • Excellent communication, relationship-building, and conflict-resolution skills.
  • Ability to balance compassion with accountability.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to thrive in a fast-paced specialty and emergency environment.
  • Commitment to gold-standard patient care, continuous learning, and supporting colleagues.

Nice To Haves

  • Bachelor’s degree in Management, Communication, Business Administration, or a related field.
  • Experience managing DVMs, physicians, or other professional staff.

Responsibilities

  • Partner with the Medical Director and leadership team to oversee daily hospital operations and achieve hospital goals.
  • Foster a culture of compassion, inclusion, accountability, innovation, and collaboration.
  • Recruit, onboard, coach, and develop hospital team members.
  • Support DVMs with administrative, human resources, performance, and operational needs.
  • Monitor financial performance, labor costs, revenue, and other key hospital metrics.
  • Identify opportunities to improve workflows, efficiency, and the experience of clients and team members.
  • Oversee scheduling, facilities, equipment, compliance, and other operational needs.
  • Handle employee and client concerns with empathy, professionalism, and sound judgment.
  • Build relationships with referring veterinarians and represent PSVSE in the local veterinary community.
  • Partner with hospital leadership on strategic planning, business development, and continued growth.

Benefits

  • 401(k) with matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account or health savings account
  • Life insurance
  • Paid time off
  • Paid parental leave
  • Employee Assistance Program
  • Employee veterinary care discount
  • Professional development assistance
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