Veterinary Assistant, Diagnostic Imaging

Ethos Veterinary Health•Austin, TX

5d•$20 - $25•Onsite

About The Position

Austin Veterinary Emergency & Specialty (AVES) is hiring a Veterinary Assistant to support practitioners and Licensed Veterinary Technicians and help provide high-quality, efficient patient care. The role requires flexibility to assist across multiple areas while managing key responsibilities in a timely manner. Duties include supporting diagnostic imaging and radiology, assisting with patient care and procedures, communicating with clients and the clinical team, maintaining accurate medical records, and helping keep hospital equipment and work areas clean, stocked, and organized. The position is full-time, Monday through Friday, from 7:30 a.m. to 5:30 p.m., with a one-hour lunch. Compensation is $20–$24.50 per hour, based on experience. The role is based at AVES’s state-of-the-art Austin hospital. Veterinary experience is preferred, and at least two years of customer service experience in a medical setting is required.

Requirements

At least two years of customer service experience in a medical setting.
A solid employment history demonstrating reliability.
Ability to work independently, with self-motivation and eagerness to grow.
Proactive approach to process improvement and collaboration to streamline operations.
Fluent English speaking and reading skills.
Ability to assist across multiple areas and manage responsibilities in a timely manner.

Nice To Haves

Veterinary experience is preferred.
Fluency in multiple languages is a plus.

Responsibilities

Assist with pack preparation by cleaning and sterilizing instruments, wrapping and organizing surgical instruments, and helping with surgery laundry.
Prepare laboratory samples for outside laboratories.
Communicate information accurately and professionally.
Prepare invoices and estimates; admit and discharge patients.
Assist technicians with transporting patients to CT, procedures, radiology, or recovery, including moving patients and attaching monitors.
Assist doctors in exam rooms by escorting clients, gathering and recording patient histories, taking and recording patient temperatures and weights, and assisting with examinations.
Complete end-of-day duties and keep patients clean and dry.
Clean the radiology suite between patients and perform daily cleaning; vacuum hair from behind the radiology table at least weekly.
Help doctors and technicians with outpatients and discharges, including restraint, bandage changes, hygiene checks, and client assistance.
Restrain patients for procedures, treatments, and examinations.
Assist technicians with placing patients under anesthesia, including restraint, connecting monitoring equipment, vacuuming during preparation and shaving, and sterile preparation.
Prepare next-day appointments and necessary records.
Record relevant client conversations in patient files or computer records and initial entries.
Help maintain anesthesia machines and monitors.
Access digital radiographs using Qlink software and operate portable and stationary digital radiography units.
Accurately maintain and review medical records, including treatment plans, diagnostics, patient progress notes, and services or goods with associated invoicing fees.
Communicate patient status to doctors, technicians, and clients.
Report equipment service and maintenance issues to the Tech Lead or Supervisor.
Assist other PCPs when necessary.
Restock supplies in Central Sterile, operating rooms, induction, and other hospital areas in preparation for the next day's treatments.
Prepare patients for discharge, ensuring they are well-groomed and in a medically appropriate state.
Maintain cleanliness and order throughout the hospital and perform daily and weekly cleaning duties.
Recognize the limits of one's knowledge and seek help from another staff member when unsure of an answer to a client question.