Veterinary Assistant / Veterinary Receptionist
About The Position
Wauwatosa Veterinary Clinic is hiring a full-time, hybrid Veterinary Assistant / Veterinary Receptionist. This role involves cross-training to work at the front desk, provide client care, and assist in rooms as a Veterinary Assistant. The ideal candidate will have a strong ability to multitask, a willingness to help the team and patients, and prior experience in animal handling and customer service. The clinic's mission is to promote happiness through healthy pets, offering both conventional and integrative health care options with a Fear Free/Low-Stress Handling approach. Services include diagnostics, ultrasound, echocardiograms, acupuncture, acupressure, physical rehabilitation, therapeutic laser, and massage.
Requirements
- Prior experience in animal handling
- Prior customer service experience
- Strong ability to multitask
- Willingness to help the team and our patients wherever needed
- Great communication and customer service skills
- Attention to detail and organizational skills
- Time management and the ability to multitask in a dynamic environment
- Strong computer and phone skills
- Knowledge of preventative care and vaccines
Responsibilities
- Answer phones
- Check clients/patients in and out of appointments
- Handle cash and process payments
- Obtain diagnostics - including radiographs, phlebotomy, and sample collection
- Provide safe and effective patient handling and restraint
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- State license & VTNE fee reimbursement
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- State license reimbursement
- VTNE exam fee reimbursement
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
