Veterinary Receptionist/Assistant
About The Position
Wolftever Pet Wellness Group is seeking a Veterinary Receptionist/Assistant who understands the strong bond between pets and their families. This role involves providing exceptional client service while supporting both the reception and medical teams. Responsibilities include greeting clients and patients, managing communications (phones and emails), scheduling appointments, processing check-ins and check-outs, handling payments, and addressing client questions with compassion. Additionally, the role requires assisting the veterinary team with patient restraint, preparing exam rooms, cleaning and stocking, maintaining a safe hospital environment, and performing other veterinary assistant duties. Team members must be comfortable providing emotional support during sensitive medical situations and willing to cross-train to meet hospital needs. The job requires tolerance for unpleasant odors and noises, and potential exposure to bites, scratches, animal waste, and contagious diseases. The company offers opportunities for virtual and hands-on training, interactive learning, and ongoing professional development.
Requirements
- Minimum of 1 year of experience as a Veterinary Receptionist or Veterinary Assistant in a veterinary setting
- Compassionate, calm, team-oriented professional
- Ability to multitask and communicate effectively with clients and coworkers
- Comfortable supporting both front desk responsibilities and assisting the medical team
- Highly organized with strong computer skills
- Ability to learn new systems quickly
- Self-motivated with a desire to continuously grow knowledge and develop new skills
- Willingness to contribute to a collaborative hospital environment
- Must be able to withstand unpleasant odors and noises
- May be exposed to bites, scratches, animal waste, and potentially contagious diseases
Responsibilities
- Greeting and welcoming clients and patients
- Answering phones and emails
- Scheduling appointments
- Checking clients in and out
- Processing payments
- Addressing client questions with compassion and professionalism
- Assisting the veterinary team with patient restraint
- Exam room preparation, cleaning and stocking
- Maintaining a safe and organized hospital environment
- Performing other veterinary assistant duties as assigned
- Providing emotional support to clients during sensitive medical situations
- Cross-training to support the needs of the hospital
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Personal Pet Discounts
- Holiday Pay
- Uniform Allowance
- Bonuses
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
