Veterinary Assistant/Veterinary Receptionist
About The Position
Cat Care of Rochester Hills is a three-doctor, cat-only practice dedicated to providing exceptional feline medicine through our Fear Free and Cat Friendly approach. We are currently seeking a Veterinary Assistant / Receptionist to join our team and help us continue delivering outstanding patient care and client service. We’re not your average veterinary hospital—and we like it that way. Our team is built around kindness, collaboration, continuous learning, and a shared passion for helping cats live healthier, happier lives. If you value teamwork, positivity, and professional growth, we’d love to meet you.
Requirements
- Previous veterinary receptionist experience with strong customer service skills
- Comfort working in a fast-paced clinical environment
- Experience coordinating appointments and optimizing clinic workflow
- Safe and effective patient handling and restraint skills
- Familiarity with low-stress or Fear Free handling techniques preferred
- Comfort learning and using practice management software, including Avimark
- Strong communication, organization, and multitasking abilities
- Compassion for patients, clients, and coworkers
Responsibilities
- Assist veterinarians during examinations, treatments, and procedures
- Perform in-house laboratory testing, including CBC/chemistry, urinalysis, and cytology
- Maintain accurate medical records and patient charts
- Schedule appointments and manage a multi-doctor calendar efficiently
- Check patients in and out while ensuring accurate client and patient information
- Collect payments, process invoices, and review estimates with clients
- Support exceptional client communication and education
- Help maintain smooth daily hospital operations
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
