Veterinary Assistant/Veterinary Receptionist

Redwood Animal Hospital•Castro Valley, CA

21h•Onsite

About The Position

Redwood Animal Hospital is hiring a Veterinary Assistant. This role offers a meaningful career in a fun but professional team-oriented atmosphere, valuing personal and professional growth. The ideal candidate thrives in a fast-paced environment, is eager to learn, and has a strong passion for veterinary medicine. The hospital emphasizes a team-first culture that is supportive, fun, and focused on growth, with leadership that listens and invests in employee development, offering mentorship, continuing education, and career pathways.

Requirements

Safe and effective patient handling and restraint
Knowledge of preventative care and vaccines
Competency in emergency and surgical care - including IV catheter placement
Experience obtaining diagnostics- including radiographs, phlebotomy, and sample collection, and in-house lab work

Responsibilities

Obtain thorough histories, vitals, and patient assessments.
Assist veterinarians during exams, treatments, and procedures.
Review treatment plans confidently and clearly with pet parents.
Accurately document patient care and treatments in the medical record.
Educate clients with compassion, clarity, and confidence.
Answer phones, route calls appropriately, and respond to voicemails promptly.
Check patients in/out and ensure accurate client and patient information.
Collect payments, process invoices, and review estimates with clients.
Handle client concerns with empathy and professionalism, escalating when needed.

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
State license & VTNE fee reimbursement
Uniform allowance
Six paid holidays
Employee Assistance Program
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
529 Savings Plan
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Sick Time / Paid Time Off