Veterinary Assistant/Receptionist

Rice Creek Animal HospitalLino Lakes, MN
Onsite

About The Position

Rice Creek Animal Hospital is hiring a full-time Veterinary Assistant/Receptionist to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners. Rice Creek Animal Hospital, established in 2011, is a full-service veterinary facility offering top-notch medical, surgical, and dental care. Equipped with advanced tools like digital radiography, in-house labs, ultrasound, and more, they focus on delivering excellent service and care. The hospital promotes responsible pet ownership and preventative health care while valuing a strong work/life balance for employees. Staff enjoy a four-day workweek with 10-hour shifts, no weekends, and a supportive, team-oriented culture where everyone is respected and appreciated.

Requirements

  • Previous experience working with animals in a veterinary setting is required.
  • Technical know-how in areas such as disinfection, administering medication, and using diagnostic equipment.
  • Physical ability to handle animals safely and compassionately.

Responsibilities

  • Assist veterinarians and vet techs during examinations, treatments, and surgeries.
  • Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
  • Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
  • Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
  • Handle and restrain animals safely and compassionately
  • Prepare examination rooms and surgical areas by cleaning and sterilizing equipment and surfaces
  • Perform basic laboratory tests, such as collecting blood, urine, and stool samples
  • Administer medications and vaccinations under the supervision of a veterinarian
  • Clean and maintain the clinic, including stocking supplies and ensuring a safe and sanitary environment

Benefits

  • medical, dental, vision, retirement for full-time employees
  • Paid time off
  • Employee pet discount
  • 401(k) with a generous company match
  • Employee referral bonus
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