Vet Assistant/CSR for Animal Eye Care of Durham

Community Veterinary Partners•Durham, NC
•Onsite

About The Position

Animal Eye Care Associates is seeking a compassionate and motivated Veterinary Assistant/CSR to join its specialty ophthalmology team in Durham, North Carolina. The organization focuses exclusively on veterinary ophthalmology, providing specialized care for pets with eye conditions and vision concerns, including examinations, diagnostics, medical management, and surgical care. This role supports veterinarians, technicians, patients, and clients throughout the day and offers hands-on exposure to specialty medicine for someone eager to develop their veterinary skills.

Requirements

  • Previous veterinary assistant or animal care experience and client-service/front-desk knowledge.
  • Comfort handling dogs and cats of different sizes and temperaments.
  • Strong communication and organizational skills.
  • Ability to work well in a collaborative, fast-paced environment.
  • Dependability, compassion, and attention to detail.
  • Willingness to learn new skills and develop knowledge of specialty veterinary medicine.
  • Commitment to excellent patient and client care.
  • Phone skills and computer knowledge.

Nice To Haves

  • Previous ophthalmology or specialty experience is a plus, but is not required.

Responsibilities

  • Safely restrain and handle patients for examinations, diagnostics, and treatments.
  • Prepare examination rooms and treatment areas for appointments.
  • Assist veterinarians and technicians during ophthalmic examinations and procedures.
  • Help prepare patients for diagnostic testing and surgical procedures.
  • Support patient monitoring and recovery.
  • Administer medications and treatments under the direction of the veterinary team.
  • Obtain patient histories and accurately document information in medical records.
  • Provide compassionate care to patients throughout their visits.
  • Communicate professionally with pet owners and help them feel comfortable and informed.
  • Clean, disinfect, and maintain examination, treatment, and surgical areas.
  • Restock supplies and help maintain an organized hospital environment.
  • Support the veterinary team as needed to keep patient care running smoothly.
  • Greet clients and manage check-in and check-out.
  • Make appointments and answer phones while providing excellent client care.
  • Check emails and enter referrals and client questions.

Benefits

  • Competitive compensation.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Mental health and wellness support.
  • Generous paid time off.
  • Paid parental leave.
  • Holiday pay.
  • Annual scrub allowance.
  • Free RACE-approved continuing education.
  • 401(k) with employer match.
  • Employee incentive programs.
  • Personal pet care discounts across CVP locations.
  • Pet insurance discounts.
  • Opportunities for growth and advancement throughout the CVP network.
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