Veterans Readiness and Employment Processing Assistant – VA Work Study

National University • Remote, California, CA

2d • Remote

About The Position

The Veteran Readiness & Employment (VR&E) Processing Assistant supports National University’s School Student Business Services-Military team in providing accurate and timely assistance to students using VR&E and Military Tuition Assistance Education Benefits. The position assists with processing Chapter 31 and Military Tuition Assistance benefits and helps ensure compliance with federal regulations and internal policies by maintaining detailed records, monitoring documentation, and supporting students throughout the certification process. The assistant attends webinars, student orientations, and on-campus training seminars related to VA Education Benefits. Additional responsibilities may include other tasks related to on-campus Veteran Services as assigned.

This VA Work Study position is remote in the USA. Candidates must be current National University students, enrolled and attending courses. Veterans with service-connected disabilities rated at 30 percent or more are given hiring priority for VA Work Study positions.

Requirements

• Must be a current National University student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, 1606, or the Edith N. Rogers STEM Scholarship.
• Must be enrolled in and pursuing an approved program of education at a rate of 3/4 time or greater during the work study semester.
• Must maintain good academic standing according to NU’s Satisfactory Academic Progress (SAP) Policy.
• Ability to meet National University’s employee performance and campus dress code standards.
• Experience in customer service and customer relations.
• Fundamental understanding of Veterans Education Benefits.
• Ability to navigate VA.gov, Ask VA, eBenefits.gov, and the GI Bill® Comparison Tool.
• Proficiency in communicating within hybrid work environments.
• Basic computer skills and experience using Microsoft Office Suite.
• Ability to understand and follow written and oral instructions.
• Ability to complete projects in a timely manner.

Nice To Haves

• Veterans with service-connected disabilities rated at 30 percent or more receive hiring priority for VA Work Study positions.

Responsibilities

• Fields Veterans Readiness & Employment inquiries by phone and virtually.
• Assists with reporting student enrollments to the U.S. Department of Veterans Affairs.
• Processes VA correspondence and supports other administrative tasks related to the administration of Veterans Readiness & Employment.
• Performs other duties as assigned to support the effective delivery of Veterans Readiness & Employment benefits.
• Attends webinars, student orientations, and on-campus training seminars related to VA Education Benefits.
• Maintains detailed records, monitors documentation, and supports students throughout the certification process.

Benefits

• Comprehensive well-being benefits for the employee and family are described as part of the total rewards package; specific benefit offerings are referenced at benefits.nu.edu.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed