Veterans Liaison
About The Position
The Veterans Liaison connects Veterans, Service Members, and eligible family members with suicide prevention, behavioral health, and supportive services. The role provides outreach, screening, case management, and care coordination using a trauma-informed, person-centered approach. The position serves five counties in Missouri: Cape, Fredericktown, Marble Hill, Perryville, and Ste. Genevieve. It is based in Cape Girardeau, Missouri, and requires travel within the service area. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.; times may vary, and occasional evening or weekend work may be required. Pay is non-exempt at $20.00–$22.40 per hour, depending on experience.
Requirements
- Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, Counseling, or a related social services field.
- Knowledge of community resources, behavioral health systems, and supportive service programs.
- Strong communication, organizational, and documentation skills.
- Ability to maintain professional boundaries and confidentiality.
- Ability to work effectively with diverse populations using a trauma-informed, culturally responsive approach.
- Valid driver’s license (Class E for Missouri or Class D for Illinois residents; may be obtained on the start date) and current continuous auto insurance.
- Ability to travel within the service area.
Nice To Haves
- At least one year of experience in behavioral health, social services, case management, Veteran services, crisis intervention, or a related field.
- Experience working with Veterans or knowledge of military culture.
Responsibilities
- Conduct community outreach and build referral relationships with VA facilities and local organizations.
- Screen participants for eligibility and suicide risk using approved tools and agency protocols, and complete intake assessments.
- Develop service plans, provide case management, and monitor participant progress.
- Coordinate referrals and warm hand-offs for behavioral health care, housing, benefits, transportation, employment, and other needs.
- Respond to crises according to agency procedures and coordinate emergency referrals when needed.
- Maintain timely documentation, participate in required reporting and training, and protect participant confidentiality.
- Provide ongoing case management services, including monitoring participant progress and coordinating referrals.
- Support outreach events and comply with agency policies, grant requirements, and applicable regulations.
- Perform other duties as assigned.
Benefits
- 24 paid days off in the first year, plus a day off for the employee’s birthday
- Seven paid holidays
- Health, dental, vision, and supplemental insurance
- Company-paid life and LTD insurance
- Retirement auto-enrollment
- Employee referral program
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What This Job Offers
Job Type
Full-time
