Veterans Certification Specialist

Cameron University•Lawton, OK

1d•Onsite

About The Position

The Veterans Certification Specialist provides services related to the certification of students to the Department of Veterans Affairs (DVA) for Educational Benefits. This position is responsible for administrative duties associated with the administration and coordination of student certification and providing assistance to students. The Veterans Certification Specialist reports to the Coordinator of Veterans Affairs.

Requirements

Bachelor's degree from a regionally accredited college or university.
Proven track record of excellence in customer service.
Ability to communicate diplomatically, clearly, and effectively, both verbally and in writing.
Strong interpersonal and communication skills
Demonstrated skills in Microsoft Office

Nice To Haves

Prior experience processing VA education benefits
Military Affiliation
Three years of Accounting Experience
One or more years directly related experience with Oracle and Ellucian (Banner) system.
Demonstrated understanding of educational, administrative and personnel policy and practices within higher education as well as the regional university mission and unique needs of Veterans.
Bilingual: Spanish

Responsibilities

Understand and comply with rules and regulations of the Department of Veterans Affairs as they relate to the GI Bill and student accessibility.
Maintain student confidentiality in accordance with FERPA regulations.
Maintain knowledge of policies of other departments (Registrar, Business Office, Admissions, etc.) and understand the impact on a student’s GI Bill eligibility.
Maintain knowledge academic program requirements.
Accurately enter certification information in compliance with Federal regulations.
Accurately calculate adjustments to certifications.
Complete and/or file information to meet end of semester reporting requirements.
Accurately calculate and reconcile tuition and fee costs for certifications and adjustments and disseminate information as appropriate with the Business office, including Debt Letter tracking.
Accurately track Tungsten system approvals and associated notifications and tasks.
Work collegially with all internal and external stakeholders.
Assist with preparation and execution of any events hosted by the Veterans Affairs office.
Assist with supervision of student staff, duties associated with the student staff and outstanding delivery of student customer assistance.
Participate on university committees as assigned.
Perform other related duties necessary to support the mission of Cameron University.
Ensure that students are served efficiently with courtesy and respect.
Assist students, and their families, with maximizing student aid, entitlements, and other financial resources to make college attendance as affordable as possible.
Coordinate Parent School Letter approvals and assist students with the tracking elements.