Veteran and Military Affairs Specialist - 530982
About The Position
The Veteran and Military Affairs Specialist provides parents and students with information about options available through Veterans Administration Educational Benefits. The specialist provides timely, accurate, and complete certifications in the VA Once system and advises students about the benefits they may receive, benefit terms and duration, and the consequences of not complying with VA policies and procedures. The role interfaces with Student Receivables and Academic Records staff and academic advisers across campus. The specialist completes GI Bill certifications accurately, works independently, and makes professional judgments in accordance with VA and University policy guidance. The role also requires completing assigned training and promoting a safe, hospitable, and respectful workplace.
Requirements
- High school diploma and four years of veteran affairs or military experience; or an associate's degree and two years of veteran affairs or military experience; or a bachelor's degree or higher and some veteran affairs or military experience.
- Obtain and maintain yearly Veterans Administration clearance and authorization to serve as an active School Certifying Official (SCO).
- Excellent communication and public relations skills.
- Good organizational skills and the ability to multitask, stay on task, focus, and maintain attention to detail.
- Ability to explain complex regulations to various University of Alabama publics.
- Ability to identify and seek out resources when additional knowledge is needed for unusual situations.
- Proficiency using a personal computer and standard applications software, including word processing, spreadsheets, and/or database management programs.
- Demonstrated commitment to supporting all students.
Nice To Haves
- Ability to comprehend and interact with complex enterprise management systems, including Banner (Student Receivables and Academic Records components) and Enrollment Manager (Federal VA benefits certification).
- Knowledge of veterans benefit programs.
- Ability to perform complex financial calculations.
Responsibilities
- Provide parents and students with information about available Veterans Administration Educational Benefits.
- Complete timely, accurate, and complete certifications in the VA Once system, including GI Bill certifications.
- Advise students on benefit types, terms, duration, and the consequences of failing to comply with VA policies and procedures.
- Interface with Student Receivables and Academic Records staff and academic advisers across campus.
- Work independently and make professional judgment calls in accordance with VA and University policy guidance.
- Complete required training and promote a safe, hospitable, and respectful workplace.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
