Vessel Boarding Agent

Cargill•Metairie, LA

10d•Hybrid

About The Position

The Vessel Boarding Agent coordinates ocean vessel port calls for Cargill customers, primarily on the lower Mississippi River. The role helps prepare vessels for arrival, coordinates vessel movement within the port, and communicates with regulatory agencies—including the US Coast Guard, US Customs and Border Protection, and the US Department of Agriculture—as well as internal and external stakeholders. The position is part of Cargill’s Ag & Trading enterprise, which connects producers and users of grains and oilseeds through origination, trading, processing, and distribution.

Requirements

Bachelor’s degree in a related field or equivalent experience.
Willingness and availability to work rotating shifts, weekends, and on-call schedules as required by the role.

Nice To Haves

Familiarity with Microsoft Office, including Word, Excel, Outlook, and Teams.
Strong written and verbal communication skills.
Experience in the maritime industry.
Previous vessel agency experience.

Responsibilities

Evaluate, select, and foster ongoing relationships with external transport providers.
Make recommendations using limited transportation and logistics industry knowledge to help establish good customer relations.
Analyze and project transportation costs and coordinate customs clearances and permits.
Provide distribution, transportation, and logistics solutions for inbound or outbound movement of raw materials and finished products from origin to destination.
Enter and update data in spreadsheets and databases based on sales orders and contracts, and provide data to more senior team members for further analysis.
Handle basic issues and problems under direct supervision and escalate more complex issues to appropriate staff.
Perform other duties as assigned.
Help prepare vessels for arrival and coordinate vessel movement within the port.
Communicate with regulatory agencies and internal and external stakeholders.