Spec-Retail

Verizon•Niles, IL

4d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base. This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts. The position is commission-based. Compensation varies by geography, hours worked, and performance. The posting gives a base-pay range of $16.00 to $21.00 per hour, with commissions tied to sales performance; for listed Illinois locations, the starting base pay is $18.27 per hour. Verizon describes this role as an opportunity to develop a career through in-person onboarding, training, and a learning-focused culture. Benefits include health coverage, retirement savings, paid time off, paid parental leave, tuition assistance, product and service discounts, and other employee discounts and incentives.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
Fluency in English and Spanish.

Responsibilities

Generate retail sales through technology knowledge and customer service.
Build connections with customers and ask questions to uncover their needs.
Recommend products and solutions that address customer needs.
Close sales using clear communication and intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days, as described for the role.
Paid parental leave, including eight weeks for eligible new parents; in some circumstances, the benefit may provide up to 16 weeks for the birthing parent when paired with short-term disability.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
Adoption assistance.
Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.