Spec-Retail

Verizon•Niles, IL

1d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions. You will learn about customers’ needs, build connections, recommend products and services, and close sales through clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone and text, and participation in Verizon-sponsored community events outside the store. The position is onsite at a defined retail location and is scheduled for 40 hours per week. The role is commission-based, with a stated base-pay range of $16.00 to $21.00 per hour and potential individual commissions; the listed starting base rate for Illinois locations is $18.27 per hour. Compensation varies by geography, hours worked, and performance. Evening, weekend, and holiday availability is required, and employees may have opportunities to pick up additional shifts, especially during peak periods.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
Fluency in English and Spanish.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Discover customers’ needs by creating connections and asking relevant questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating clearly and providing intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.