Verification Specialist

H2 Health•Jacksonville, FL

9d•Remote

About The Position

H2 Health is hiring a full-time Verification Specialist for its corporate team. This remote role supports the organization’s patient care mission by ensuring accurate and timely insurance verification and helping create a seamless experience for patients, providers, and clinics. The position follows a Monday through Friday schedule and supports administrative workflows, scheduling, and registration. The Specialist works independently while collaborating with clinic teams and other departments, handling sensitive patient information and following company policies and payer guidelines.

Requirements

High school diploma or equivalent.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Proficiency with computer systems and Microsoft Office applications.
Ability to work independently in a remote environment while collaborating effectively with a team.

Nice To Haves

Additional education in healthcare administration or a related field.
Previous experience with insurance verification, medical office operations, or healthcare administration.
Knowledge of commercial insurance, Medicare, Medicaid, and payer benefit structures.

Responsibilities

Verify patient insurance eligibility and benefits accurately and efficiently.
Review coverage details and identify authorization or referral requirements.
Communicate with insurance carriers to obtain and confirm benefit information.
Document verification details within designated systems.
Collaborate with clinic teams and other departments to resolve insurance-related questions.
Maintain compliance with company policies and payer guidelines.
Support timely scheduling and registration processes through accurate benefit verification.
Deliver excellent customer service while handling sensitive patient information.