Venue Technology Specialist

Compass Group • Charlotte, NC

8d • $18 - $20 • Onsite

About The Position

The Venue Technology Specialist supports Levy’s venue technology at the ballpark, ensuring point-of-sale (POS) systems and event-day devices operate smoothly so fans have a seamless experience. The role involves real-time troubleshooting, equipment installation and management, and supporting first-class service. It is a part-time, event-based position with no set hours and occasional non-event-day support as needed. The posting identifies the venue as Truist Field, home of the Charlotte Knights, while the role description also refers to Greater Nevada Field.

Requirements

• At least 1 year of experience supporting technology systems, including POS, hardware, or software.
• Basic networking knowledge, including firewalls, switches, and wireless networks.
• Strong attention to detail and commitment to problem-solving.
• Ability to work nights, weekends, and holidays.
• Physical ability to work long shifts and lift equipment up to 25 pounds.

Nice To Haves

• Hospitality or live events experience.
• Familiarity with point-of-sale systems.

Responsibilities

• Ensure POS and supporting systems are fully operational before each event.
• Respond to real-time technology issues and escalate as needed.
• Troubleshoot device connectivity and software or hardware malfunctions.
• Record and report issues, resolutions, and recommendations after events.
• Install, move, or replace hardware when required.
• Assist with software upgrades and network improvements.
• Maintain up-to-date inventories of technology equipment.
• Keep relevant teams informed about issue status.
• Deliver recap reports detailing event-day performance and ongoing concerns.

Benefits

• Instapay (early access to wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed