Venue Technology Assistant | Highmark Stadium

ASM GlobalOrchard Park, NY
Onsite

About The Position

We are looking for a Venue Technology Assistant to join our team at Highmark Stadium in Buffalo, NY. As a Venue Tech Assistant, you will provide timely and professional IT support for food and beverage and retail systems for Highmark Stadium. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment! Opening in the 2026 NFL season, the new Highmark Stadium will become the home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future.

Requirements

  • Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in a timely fashion
  • Strong communication skills including the ability to establish and maintain effective working relationships with internal and external stakeholders
  • Able to quickly adapt to changes and work in a fast paced environment
  • Ability to be self-motivated and work independently and as a team player
  • Must be 18 years of age or older.

Nice To Haves

  • Preferred experience with point of sale
  • Preferred knowledge in general networking

Responsibilities

  • Install, maintain, and troubleshoot point of sale systems, including terminals, receipt printers, scanners, and payment devices
  • Replace defective hardware as needed
  • Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events
  • Provide basic network support, including troubleshooting connectivity issues for wired and wireless devices
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
  • Complete other duties as assigned by management
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