Venue Host Skyfall - Mandalay Bay

MGM Resorts International

4d • Onsite

About The Position

As a Venue Host III at Skyfall Lounge at Mandalay Bay, you will create memorable nightlife experiences by building strong guest relationships, driving reservations and revenue, and connecting guests to Skyfall, a premier Las Vegas lounge destination. You will use networking skills, a hospitality mindset, and personalized service to grow guest loyalty and contribute to the venue’s elevated, high-energy atmosphere.

Requirements

• High school diploma or GED.
• At least 2 years of relevant experience, such as customer service or related experience.
• Ability to work varied shifts, including weekends and holidays.

Nice To Haves

• Knowledge of nightclub and entertainment functions.

Responsibilities

• Market company-related entertainment and nightclub events to potential guests, including venue openings and changes, and distribute venue information to assigned hotel and business departments ahead of events and promotions.
• Evaluate nightclub performance, competition, and other factors to determine when table comps should be approved.
• Meet predetermined minimum sales requirements and monitor table, ticket, and guest-list reservations; ensure VIP table reservations are entered into the system with complete guest information.
• Maintain knowledge of operating hours, menu selections, pricing, and venue availability; collaborate with marketing, sales, and operations teams to anticipate guest needs.
• Set bi-weekly sales goals by assessing factors that affect business levels, such as hotel occupancy, weather, competition, talent at other venues, special events, and conventions.
• Work with venue hosts and management to develop and implement practices and routines that increase sales and venue revenue.
• Represent the venues positively and professionally on and off property.
• Provide daily and weekly recaps to the direct supervisor on workload, schedule, marketing strategy, customer development, social media, events, and requirements.
• Attend applicable meetings, pre-shifts, check-ins, outreach, promotions, and mandated shifts; contribute ideas for sales and operations strategies in team meetings.

Benefits

• Wellness incentive programs supporting physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and other offerings.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs, networking opportunities, and community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED