Venue Box Office - Variable Staff
About The Position
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Denver area to service primarily the JUNKYARD as well as various events and other venues as needed. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.
Requirements
- Knowledge of Cash Handling
- Knowledge of In Person Customer Service
- Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.) as well as Point Of Sales systems
- Flexible schedule (days/nights, weekends and holidays)
- Tolerance of all cultures, music and art forms
- Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
- High School Diploma
Nice To Haves
- Attention to detail in a multi-tasked environment
- Knowledge of ticket sales and previous Ticketing experience
- Experience in working in live entertainment operations
- Ticketmaster host system experience
- Experience in identifying counterfeit cash / ID’s
- Working knowledge of Windows based PC programs
Responsibilities
- Ensure compliance of Live Nation cash handling policies and procedures
- Balancing and reconciling daily/nightly ticket sales
- Prompt, courteous and knowledgeable customer service
- Facilitate night of show Will Call & Guest List Operations
- Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)
- Work with Guest Services/Operations on any ADA requirements
- Providing knowledge of upcoming events & upgrades available
- Knowledgeable on the events culture and genre
- Providing positive energy
- Daily operations on Ticketmaster host system for sales and other tasks.
- Following opening and closing shift procedures
- Follow standards and processes for ticket types, ancillary events and qualifiers
- Ensure compliance with ADA ticket laws
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
