Alpine Valley - Venue Box Office Staff

Live Nation Entertainment • East Troy, WI

2d • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Requirements

• High School Diploma or equivalent.
• Previous cash handling experience.
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Creative thinker and problem solver.
• Acute sense of judgment, tact and diplomacy.
• A strong-sense of teamwork and ability to execute programs.
• Position requires constant standing and occasional sitting.
• You must be over 18 years of age to hold this position.

Nice To Haves

• At least 2 years in Guest Service and communications is a plus.

Responsibilities

• Sell and collect admission tickets and passes at events.
• Deliver exemplary customer service to maintain customer loyalty.
• Answer inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Solicit sales of new or additional services or products.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Assist patrons by giving directions to places inside or outside the venue.
• Refuse admittance to undesirable persons or persons without tickets or passes.

Benefits

• Generous vacation
• Healthcare
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents including fostering
• Perks like Roadie Babies helping new parents care for their babies on work trips.
• Access to free live events through our exclusive employee ticketing program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED