Venue Box Office - Variable Staff

Live Nation Entertainment • Denver, CO

21h • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role is for Box Office Agent positions in the Denver area to service primarily the JUNKYARD as well as various events and other venues as needed. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.

Requirements

• Knowledge of Cash Handling
• Knowledge of In Person Customer Service
• Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.) as well as Point Of Sales systems
• Flexible schedule (days/nights, weekends and holidays)
• Tolerance of all cultures, music and art forms
• Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
• High School Diploma

Nice To Haves

• Attention to detail in a multi-tasked environment
• Knowledge of ticket sales and previous Ticketing experience
• Experience in working in live entertainment operations
• Ticketmaster host system experience
• Experience in identifying counterfeit cash / ID’s
• Working knowledge of Windows based PC programs

Responsibilities

• Ensure compliance of Live Nation cash handling policies and procedures
• Balancing and reconciling daily/nightly ticket sales
• Prompt, courteous and knowledgeable customer service
• Facilitate night of show Will Call & Guest List Operations
• Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)
• Work with Guest Services/Operations on any ADA requirements
• Providing knowledge of upcoming events & upgrades available
• Knowledgeable on the events culture and genre
• Providing positive energy
• Daily operations on Ticketmaster host system for sales and other tasks.
• Following opening and closing shift procedures
• Follow standards and processes for ticket types, ancillary events and qualifiers
• Ensure compliance with ADA ticket laws

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED