Venue 5 Supervisor - Mii amo

Enchantment Group Management Company LLC•Sedona, AZ

15h•$0 - $20•Onsite

About The Position

Mii amo is seeking an outgoing, energetic, passionate, and authentic individual to join their team. At Mii amo spa, the focus is on creating and delivering personalized experiences for all guests and team members. The culture is described as fast-paced, collaborative, inclusive, and engaging, with a beautiful view. This role will supervise and administer Front of House operations for Hummingbird Restaurant at Mii amo, assist in coordinating new ideas in guest service, service training, and product enhancement, and supervise employees in accordance with department and resort policies.

Requirements

Equivalent related work related experience and/or training
Strong organizational skills
Excellent written and verbal communication skills
Able to perform and prioritize multiple tasks with ease
Computer skills required
Strong guest and team member relations skills
Must maintain current food handler’s certification

Nice To Haves

1 year prior supervisory skills
Hotel/resort food and beverage operations experience

Responsibilities

Supervise Hummingbird to ensure compliance with resort management objectives and the health and safety of all employees and guests
Control inventory and order all necessary liquor, beer and wine for Hummingbird operations
Control inventory and order all necessary administrative and grocery items for Hummingbird operations
Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation
Perform monthly inventories for both food and beverage items in Hummingbird
Perform China, Glass and Silver inventories
Maintain established service levels to ensure a consistent Guest experience at a high quality level
Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times
Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses
Interview, train and supervise staff
Schedule staff for Hummingbird in accordance with business needs and management objectives
Assist with performance reviews as necessary for the department
Develop incentive programs to enhance profitability within the department
Train all service staff in established Food and Beverage service standards and resort policies
Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required
Other duties as assigned
Work closely with all departments to ensure guest service levels are being met
Deal effectively with all departments with regular communication
Supervise and manage Café operations in absence of Café Manager