Event Venue Supervisor

City of Santa Monica•Santa Monica, CA

23h•Onsite

About The Position

Supervises, prioritizes, assigns and reviews the work of staff assigned to maintain public venues within the City of Santa Monica. Responsibilities include supervising and coordinating facilities maintenance programs, overseeing daily site operations, supervising staff, and overseeing venues for public events and private rentals. Title change pending City Council approval.

Requirements

Principles and practices of supervision
Principles and practices of facilities management, maintenance and repair
Applicable federal, State, and local laws, codes, and regulations, including the Uniform Building Code
Safe work practices and procedures
Preventative maintenance practices
Recordkeeping and scheduling methods
Principles and practices of budgeting, including basic bookkeeping and accounting procedures
Principles and practices of program and event scheduling and booking
Principles of report preparation
Relevant local, federal, and State laws, legislation, and regulations
Principles, practices, and techniques of supervision
Conflict and dispute resolution techniques
Effective training and coordination techniques
Effective customer service techniques
Modern office practices and methods, including computer software and web application technologies
Select, supervise, motivate, train, and evaluate staff
Schedule and prioritize projects and work assignments
Conduct research, analyze information, and make recommendations
Read and interpret blueprints, manuals, plans and specifications
Plan, coordinate, and oversee multiple projects and activities
Participate in budget preparation and administration
Develop and evaluate policies and procedures
Prepare clear, concise and comprehensive reports
Interpret, apply and explain policies, laws, and regulations
Communicate effectively, both orally and in writing
Provide effective customer service
Establish and maintain effective and cooperative working relationships with City employees and the general public
Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches
Event, meeting and group facilitation
Working effectively with persons from diverse social, cultural and economic backgrounds as well as a variety of work styles, personalities and approaches
Using a personal computer and applicable software applications
Ability to obtain and maintain a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Nice To Haves

Successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application.

Responsibilities

Supervises, plans, and coordinates facility (work orders, buildings and systems, signage, etc.) and equipment (furniture, technology, etc.) maintenance including anticipating and/or identifying facility failures; inputs work orders; coordinates and schedules vendor site visits and maintenance.
Coordinates cross departmental team meetings to proactively maintain and plan work to keep site as a premier public facility.
Works with staff to maximize efficiency in scheduling, operations and coordination with onsite personnel, vendors and clients.
Coordinates with the division manager to support operations and staffing to provide efficient, effective operations, establishing a welcoming environment and the highest level of customer service.
Works collaboratively with other city departments and contractors to provide a seamless delivery of programs and services.
Acts as point of contact for operations and production of onsite events including preparation, staffing, set-up, day of event operations, and closing out.
Selects, trains, schedules and supervises assigned staff as well as consultants and volunteers.
Responds to inquiries, researches and resolves complaints.
Provides assistance to guests and to the general public.
Acts in the place of the division manager when needed.
Assists in the preparation and monitoring of program budgets.
Selects and procures program equipment and supplies to meet facility needs.
Performs other duties, as assigned.