About The Position

This role involves monthly billing and forecasting, administrative and financial oversight of service requests, and cross-departmental collaboration. The Vendor Support Administrator will assist in preparing and processing monthly billing for service requests and projects, working with project managers to forecast completed amounts and ensure alignment with budget projections. They will also monitor budgets related to service requests, identify and resolve discrepancies, and maintain accurate financial records. Additionally, the role requires facilitating communication between Facilities Services and other departments to address service-related inquiries and ensure stakeholders are informed of project timelines and budget status.

Requirements

  • Strong interpersonal and communication skills with experience handling vendor account discrepancies, reconciliation processes, and cross-functional coordination.
  • Strong organizational and multitasking skills to manage multiple service requests simultaneously.
  • Detail-oriented with experience in billing, forecasting, and financial tracking.
  • Proficient in project management and financial tools, as well as Microsoft Office Suite (Excel, Word).
  • Excellent communication skills to foster collaboration with internal teams and external vendors.
  • Ability to adapt to a dynamic work environment and manage competing priorities.
  • Minimum of 3 years of experience.

Responsibilities

  • Assist in preparing and processing monthly billing for service requests and projects.
  • Work with project managers to forecast completed amounts and ensure alignment with budget projections.
  • Ensure all billing documentation is accurate, complete, and submitted on time.
  • Monitor budgets related to service requests, ensuring expenditures stay within allocated limits.
  • Identify and resolve discrepancies in billing and forecasting in collaboration with internal stakeholders.
  • Maintain accurate records of service requests, project updates, and financial data for audit and reporting purposes.
  • Facilitate communication between Facilities Services and other departments to address service-related inquiries.
  • Ensure all stakeholders are informed of project timelines, budget status, and service outcomes.
  • Support project managers in preparing status reports and other documentation as required.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Disability Insurance
  • Paid Time Off
  • Training & Development
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