Vendor Support Technician

Regeneron Pharmaceuticals • Rensselaer, IN

1d • $25 - $53 • Onsite

About The Position

This role is accountable for execution and oversight of work managed by the Facilities Maintenance Management (FMM) Department. As a Vendor Support Technician, a typical day might include sponsoring and escorting vendor technicians into utility spaces, lab areas, and process areas, including gowning into classified and controlled spaces. Reviewing work record documentation and vendor provided documentation for completeness, accuracy and compliance, and providing feedback to Facilities technicians, contractors, and other internal or external stakeholders to ensure timely resolution of issues. Working with Facilities, Manufacturing, and Quality Control teams (among others) to coordinate and ensure completion of FMM managed work (preventive and predictive maintenance, troubleshooting activities, repair and calibration). Following current good manufacturing practices (cGMPs) and good business practices. Investigating and solving issues and determining solutions or recommendations for remediation, changes, and/or improvements. Supporting colleagues with the initiation, processing, and closure of Change Controls, workflows, investigations, CAPAs etc. Supporting inner departmental and cross-functional projects from planning to closeout, ensuring clear communication, risk control, and on-time delivery. Supervising contractors.

Requirements

• Ability to demonstrate basic problem-solving skills in an evolving environment
• Build and maintain positive working relationships with internal and external business partners.
• Effective time management skills to allow expectations to be met in a timely manner
• Possess basic working knowledge of Microsoft Office Suite and overall comfort and general familiarity with computer systems
• Continuous improvement mentality to identify and communicate ideas
• AAS degree in an Engineering or Construction Technologies related discipline
• Vendor Support Technician II: 2+ years experience
• Vendor Support Technician III: 4+ years experience
• Vendor Support Technician IV: 6+ years experience

Nice To Haves

• Prior experience in the maintenance and operation of large-scale utilities plant preferred.
• Additional relevant experience may be considered in lieu of educational requirement.

Responsibilities

• Sponsoring and escorting vendor technicians into utility spaces, lab areas, and process areas, including gowning into classified and controlled spaces.
• Reviewing work record documentation and vendor provided documentation for completeness, accuracy and compliance, and providing feedback to Facilities technicians, contractors, and other internal or external stakeholders to ensure timely resolution of issues.
• Working with Facilities, Manufacturing, and Quality Control teams (among others) to coordinate and ensure completion of FMM managed work (preventive and predictive maintenance, troubleshooting activities, repair and calibration).
• Following current good manufacturing practices (cGMPs) and good business practices.
• Investigating and solving issues and determining solutions or recommendations for remediation, changes, and/or improvements.
• Supporting colleagues with the initiation, processing, and closure of Change Controls, workflows, investigations, CAPAs etc.
• Supporting inner departmental and cross-functional projects from planning to closeout, ensuring clear communication, risk control, and on-time delivery.
• Supervising contractors.

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree