Vendor Contracts Administrator

Viva Health•Birmingham, AL

1d•Hybrid

About The Position

The Vendor Contracts Administrator is responsible for administering the full lifecycle of vendor contracts from development and execution through renewal and performance tracking while maintaining accuracy, compliance, and alignment with VIVA HEALTH’S policies, regulatory standards, and operational needs. This position ensures each vendor is assigned an internal business owner who is trained on VIVA HEALTH’S expectations for contract negotiation, execution, implementation, oversight, and renewal, amendment, or termination.

Requirements

Bachelor's Degree in Business Administration, Healthcare Administration, Legal Studies, or related field or equivalent work experience
Minimum of 3–5 years of experience in contract administration, preferably within a health plan, healthcare organization, or regulated industry
Exceptional attention to detail and organizational skills
Strong written and verbal communication abilities
Ability to read and understand contracts and other legal documents
Proactive with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong analytical, critical thinking, and problem-solving skills
Proficiency with contract management software
Proficiency with Microsoft Office applications, including Excel and Word
Understanding of healthcare compliance requirements (HIPAA, CMS, OIG, etc.)

Nice To Haves

5-7 years of experience in contract administration, preferably within a health plan, healthcare organization, or regulated industry
Paralegal experience
Certification in Contract Management (IACCM/WorldCC or NCMA)
Experience working for a regional or mid-size health plan
Familiarity with vendor risk management and procurement processes

Responsibilities

Administer and maintain all vendor contracts within the contract management system, ensuring version control, accuracy, and accessibility.
Coordinate contract drafting, review, approval, and execution processes across internal departments and with Legal.
Design, implement, and maintain standardized contract checklists for use by internal Vendor Business Owners (VBOs) to ensure agreements include required legal, compliance, and service level provisions prior to execution.
Train and support VBOs on contract management best practices including negotiation of terms, defining service level agreements (SLAs), performance standards, and measurable outcomes aligned with business objectives.
Track key contract milestones, renewal dates, and performance obligations to ensure timely and compliant vendor management.
Act as the primary point of contact for contract inquiries, updates, and reporting.
Support vendor on-boarding by ensuring required documentation and internal approvals are complete prior to activation.
Prepare and maintain reports and dashboards related to contract status, expirations, and performance metrics.
Serve as the subject matter expert for the contract management system. Support user training, enhancements, and process improvements.
May assist in vetting, choosing, and implementing contract management system including designing workflows and testing before production.
Support and advise VBOs in the development of Requests for Proposals (RFPs), including scope definition, contractual requirements, performance expectations, and evaluation criteria when appropriate.
Identify opportunities to enhance contract processes, improve efficiency, strengthen vendor governance, and improve accountability.