Vendor Performance Manager (PUBLIC SERVICE ADMINISTRATOR)

State of Illinois•Springfield, IL

2d•Onsite

About The Position

The Illinois Department of Early Childhood is seeking to hire a Vendor Performance Manager. This position will oversee the Vendor Performance Management (VPM) Unit, organizing, planning, executing, controlling, and evaluating VPM activities for the sourcing of all procurements conducted and all contracts administered by IDEC, which involves the utilization of several applications. The employee in this role will participate in the development of new programmatic initiatives to enhance effectiveness and efficiency of VPM processes. In addition, the Vendor Performance Manager will develop vendor performance tracking strategies and confer with Managers to verify incorporation of vendor metrics in the vendor selection process. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

Requirements

Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college.
Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in contract management, procurement support, fiscal oversight, or program administration in a public or business organization, preferably supporting human services or early childhood program functions.

Nice To Haves

Three (3) years of professional experience conducting vendor/supplier performance and compliance research and providing recommendations in the development of new programmatic initiatives to enhance effectiveness and efficiency in a public or private organization.
Three (3) years of professional experience planning for the effective and efficient utilization of program resources and aligning program, application, or management goals and objectives with those of a state, federal, public or business organization.
Three (3) years of professional experience developing vendor performance tracking strategies and collaborating with staff to incorporate vendor metrics into the vendor selection process, and reviewing vendor performance reports, including vendor performance evaluations, risk management, compliance and accountability, continuous improvement, and stakeholder communication with managers and end users.
Three (3) years of professional experience tracking supplier performance management through active tracking, outreach, and education of contract owners and the creation, management, and updating of supplier performance monitoring tools and templates.
Three (3) years of professional experience receiving supplier complaints and managing the process of resolving supplier complaints.
Three (3) years of professional experience managing and processing post contract execution procurement actions, including notations, assignments, amendments, change orders, renewals, performance related contract terminations and amendments, economic cost adjustments (price) increases, and contract close-out policies, procedures, and necessary actions.

Responsibilities

Serves as the Vendor Performance Manager for the Illinois Department of Early Childhood (IDEC), organizing, planning, executing, processing, controlling, and evaluating Vendor Performance Management (VPM) activities through sourcing of procurements conducted and contracts administered by IDEC.
Independently leads the development of vendor performance tracking strategies and confers with contract owners or managers to verify incorporation of vendor metrics in the vendor selection process.
Leads and monitors supplier performance and compliance, utilizing monitoring tools and templates, providing active tracking, engaging and educating contract owners, and maintaining/updating performance monitoring tools and templates.
Administers post contract execution procurement actions, including notations, assignments, amendments, change orders, renewals, performance related contract terminations and amendments, economic cost adjustments (price) increases, and contract close-out policies, procedures, and necessary actions.
Reviews, monitors and reports VPM performance and activity data related to Business Enterprise Program (BEP) compliance and sub-contractor utilization and negotiates BEP goal setting and vendors throughout the life of a contract.
Serves as a full-line supervisor.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.