Field Manager, Inbound Routing & Vendor Performance

SpartanNash • Grand Rapids, MI

3d • Onsite

About The Position

Supports distribution center receiving operations by promoting inbound safety and quality compliance (routing guidelines and vendor performance), providing process training, assisting with audits and issue resolution, and collaborating with internal teams and vendors to improve inbound efficiency.

Requirements

• High School diploma with relevant work experience acceptable.
• 5 years of wholesale or retail experience in warehouse/distribution center operational areas.
• Conflict resolution, influencing, negotiating, and training skills.
• Ability to work overnight receiving hours and travel as needed.
• Proficiency in Excel, Word, Power Point, Access, Power BI, and Hyperion.

Nice To Haves

• College preferred

Responsibilities

• Supervise implementation and follow through of ISQL procedures in reporting facilities. This includes phone calls, emails, updating the virtual training, and extensive travel completed and identified through analysis of IQL reporting.
• Conduct training classes for all receivers, clerks and supervisors in all facilities. Schedule and conduct ongoing training. This includes development and ongoing refinement of the training guide, and the learning warehouse materials.
• Interface with the vendor community via facility audits, conference calls, and emails to improve the quality of loads into SpartanNash/C&S Facilities.
• Development of vendor process improvement plans.
• Analyze reports in Oracle and take corrective action within reporting facilities.
• Write reports for distribution to facility management and key personnel within SpartanNash/C&S. These include a weekly recap spreadsheet, vendor and facility scorecards.
• Interface with internal teams (facilities, buyers, merchandisers, et al) to improve processes and information within SpartanNash/C&S and promote problem and issue resolution ( OTIF, Reclaim, Trade Relations ).
• Identify issues in the supply chain and provide solutions to the team for discussion.

Benefits

• Robust and competitive Total Rewards benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED