Vendor Services Coordinator

MacDonald-Miller Facility Solutions • Seattle, WA

2d • Onsite

About The Position

At MacDonald-Miller Facility Solutions (“MacMiller”) we are the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across 14 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and our clients trust their toughest projects with our integrated teams, including: New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response Building performance – Control systems, fault detection, energy services and remote monitoring Energy & Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients People love to work at MacDonald-Miller, and it’s because we all share the same Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision. We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families. We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting. We are committed to continuous, . Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Requirements

• Proven ability to deliver results efficiently and on time
• Strong problem-solving skills and a track record of effective solutions
• Proficiency with office software, particularly MS Word, Excel, and Outlook
• A strong work ethic
• Adaptability
• Passion and positivity

Responsibilities

• Reviewing and setting up all vendor portals and processing customer registrations.
• Serving as a liaison between internal MM staff and external customers, maintaining constant communication to keep everyone on track with processing updates for vendor requests.
• Preparing and presenting performance reports.
• Analyzing data to identify areas for improvement.
• Documenting and communicating various vendor service requests.
• Efficiently manage incoming vendor email requests.
• Maintain and update various vendor portals to ensure timely and accurate information.
• Analyze performance data from vendor portals to identify opportunities for improvement.
• Develop and implement action plans based on performance analysis.
• Ensure effective communication with both internal and external customers.
• Work closely with customers to verify the accuracy and proper submission of documents and requests.
• Collaborate with management to streamline operations and enhance service delivery.

Benefits

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed