Vendor Return and Error Specialist

MCNAUGHTON MCKAY GROUP•Madison Heights, MI
•Onsite

About The Position

The Vendor Return & Error Specialist is responsible for the timely return of OAN, surplus, inactive, and non-stock material, as well as processing monthly scrap of 24-month dead stock within their portfolio. The role works with vendor partners to resolve product overages, shortages, and damage. It also supports inventory control, vendor return practices, accurate system item and pricing information, and timely resolution of vendor errors and related accounting matters. The position is located in Madison Heights, Michigan. It is full-time. A bachelor's degree is preferred; five or more years of professional experience may be considered in lieu of the educational requirement.

Requirements

  • At least five years of experience in a materials, purchasing, and/or logistics environment is required.
  • Five or more years of professional experience may be considered in lieu of meeting the educational requirement.
  • Proven organizational, mathematical, and data-analysis skills.
  • Advanced PC skills with Microsoft Office products, including Excel, Access, Outlook, and Word.
  • Knowledge of business operating systems such as WebUI.
  • Proven negotiation and inventory-control skills.
  • Proven written and oral communication skills.
  • Bachelor's degree preferred.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Manage the Vendor Return Schedule (VRS) for the assigned portfolio.
  • Review all stocking vendors in the portfolio at least semi-annually for possible returns.
  • Keep the VRS up to date in the shared purchasing folder for other department employees to view.
  • Negotiate with vendors for better or additional returns beyond standard vendor allowances.
  • Update an item's family group code when reviewing or attempting a return.
  • Coordinate and execute all phases of vendor returns.
  • Process monthly obsolescence write-offs for 24-month dead stock provided by the Director of Purchasing.
  • Process vendor errors in the assigned portfolio promptly and follow up until resolved.
  • Reply promptly to Accounting regarding Rockwell vendor errors that need resolution before monthly check runs.
  • Communicate unresolved issues to the supervisor and Inventory Optimization Manager.
  • Work with Requirements Planning to identify inventory that could be moved to other branches.
  • Work with Requirements Planning to develop and implement inventory control and vendor return best practices.
  • Communicate with Vendor Pricing so material is loaded correctly in the system, including sharing pricing changes and identifying items that need to be superseded or obsoleted.
  • Maintain support with Accounting so invoices can be paid, discounts taken, and POs and PORMs closed out.
  • Continue building product knowledge by attending product-related training classes and seminars.
  • Adhere to industry ethical standards.
  • Participate in continuous educational opportunities.
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