Vendor Operations Representative I

Waste Management, Inc. (WM)•Windsor, CT

7d•Hybrid

About The Position

Reporting to the Vendor Operations Manager or Supervisor, this position will be responsible for the performance of Service Fulfillment functions as well as the standard day-to-day maintenance of Waste Management & third-party vendor relations.

Requirements

High school diploma or G.E.D.
1 year of relevant work experience (in addition to education requirement)
Basic Excel, Word Skills, SharePoint Navigation
Ability to excel in a face-paced environment
Excellent critical thinking skills
Exceptional interpersonal and communication skills, including oral and written

Nice To Haves

Associate Degree or above
1+ years of relevant work experience (in addition to education requirement)
Microsoft Office (Word, Excel, PowerPoint) Advanced level

Responsibilities

Execute “One Off” Temporary and Permanent delivery requests including cost, availability, price, and approval steps as needed
Execute “One Off” Service Change requests including cost, availability, price, and approval steps as needed
Accurately perform set-up activities in SFDC, Acorn & MAS
Ensure documentation is managed properly and follow-up with vendors and locations to confirm schedule and actual completion of requests, when necessary
Perform assigned day-to-day issues / tasks related to the Vendor contracts and works with internal and external partners to resolve basic issues ensuring department SLAs are met.
Support internal team and external vendors with on-boarding process of all new vendors.
Responsible for obtaining quotes, negotiating and/or procuring all service costs for all materials assigned and securing proper evidence for bulk procurement projects with both Waste Management Market areas and all Third-Party vendors for open and/or closed market entities.
Communicate clearly, both verbally and in writing, when interacting with WM customers and vendor partners to resolve simple issues effecting service and operations.
Project based work with detailed instructions and timelines as assigned