Manager, Vendor Operations Quality

Pfizer • Saint Louis, CT

23h • Hybrid

About The Position

Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our flexible, innovative, and customer-oriented culture is rooted in science and risk-based compliance. Whether you are involved in development, maintenance, compliance, or analysis through research programs, your contribution directly impacts patients.

Requirements

• Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience
• Substantial experience in pharmaceutical manufacturing and quality assurance.
• Experience with Current Good Manufacturing Practices (cGMP) and handling compliance issues arising from cGMP deviations or product defects.
• Knowledge of regulations related to vendor management programs and other industry quality systems.
• Strong critical thinking skills and a proactive approach.
• Ability to collaborate effectively, manage relationships, and communicate well both in writing and verbally.
• Advanced computer skills in MS Office applications and a good understanding of enterprise systems such as SMS, eQMS, CoPilot.

Nice To Haves

• Knowledge or exposure to data science.
• Strong leadership and team management skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to influence and negotiate with stakeholders.
• Experience in conducting internal audits and supporting regulatory inspections.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
• Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Responsibilities

• Lead and guide moderately complex projects, managing time and resources effectively, and apply skills and discipline knowledge to departmental work.
• Make decisions to resolve moderately complex problems, develop new options guided by policies, and operate independently in ambiguous situations.
• Utilize judgment and experience to potentially become a resource for others.
• Manage external deviations in manufacturing and packaging processes, approve investigations and change control activities, and guide operational teams in project management.
• Assess supplier operations for regulatory compliance, conduct quality reviews, and report results to relevant medical and quality groups.
• Support the development of country quality strategic initiatives, lead continuous inspection readiness, and drive effective management of quality issues and CAPAs.
• Participate in internal cGMP audits, support regulatory inspections, perform disposition of clinical trial materials, and communicate with internal and external customers to resolve project-related issues.
• Ensure effective internal networking to develop and maintain business partner relationships with internal colleagues.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager