Vendor Management Strategy, Senior Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

Join Strategic Partner Services to help shape how JPMorganChase Marketing and CCB Communications manage and govern third-party partnerships. You will help optimize a complex vendor landscape while strengthening disciplined risk management and control alignment. You will also advance responsible, AI-enabled process improvements that elevate stakeholder and supplier experiences. As Vendor Management Strategy, Senior Associate on the Strategic Partner Services team, you will support end-to-end vendor management and third-party governance activities across a diverse supplier portfolio. You will partner with business stakeholders, control partners, sourcing teams, and suppliers to drive operational execution, portfolio reporting, and vendor landscape optimization. You will identify and apply AI-enabled tools to streamline processes, enhance insights, and improve business outcomes with a strong risk mindset.

Requirements

Bring 4+ years of experience in vendor management, business operations, governance, sourcing/procurement support, or related fields
Hold a bachelor’s degree or equivalent combination of education and relevant experience
Demonstrate ability to collaborate across diverse stakeholder groups and act as an effective intermediary
Apply a strong risk mindset and sound judgment when managing third-party activities
Produce clear analytical reporting by building dashboards, presentations, and portfolio views
Communicate effectively in writing and verbally while tailoring messages to different audiences
Leverage AI-enabled tools to improve efficiency, streamline processes, and enhance business outcomes

Nice To Haves

Operate effectively in complex, highly matrixed environments supporting multiple stakeholders and suppliers
Manage higher-complexity vendor portfolios with multiple concurrent workstreams and deadlines
Coordinate cross-functional review cycles across sourcing, legal, compliance, risk, and technology partners
Strengthen vendor landscape optimization efforts through structured tracking and governance discipline
Improve stakeholder and supplier experiences by standardizing workflows and reducing friction points
Deliver executive-ready communications that distill complex status, risks, and decisions
Advance continuous improvement initiatives by testing and scaling AI-enabled process enhancements

Responsibilities

Support supplier onboarding, engagement lifecycle management, and governance execution across assigned vendors
Coordinate contract intake, renewals, and related stakeholder inputs to enable timely vendor decisions
Manage invoice processing workflows and track payment status to support operational accuracy
Monitor vendor third-party governance requirements and flag gaps to appropriate partners
Develop dashboards, presentations, and portfolio reporting to deliver actionable business insights
Synthesize inputs from multiple stakeholders to identify trends, risks, and opportunities
Escalate emerging issues with clear context and recommended next steps to support decision-making
Partner cross-functionally with sourcing, legal, compliance, risk, technology, and operations teams on reviews
Drive execution of strategic supplier initiatives through organized planning and follow-through
Leverage AI-enabled tools and emerging technologies to increase efficiency and streamline processes
Communicate status, risks, and outcomes effectively to audiences from working teams to senior leaders