Vendor Management Inventory Specialist

White Cap•Joliet, IL

1d•$24 - $34

About The Position

Responsible for managing and growing customer vendor-managed inventory (VMI) programs by maintaining inventory availability and accuracy, replenishing stock, and building strong customer relationships. Serves as the primary field resource, supporting customer operations at job sites, tool cribs, conex containers, and other designated inventory locations so products are available when and where needed. Supports implementation of new VMI programs and technology solutions in partnership with customers, internal teams, and third-party providers, including Opticrib and Tofino. This includes deploying inventory management systems, AI-enabled tools, and ERP integrations intended to improve operational efficiency and service delivery. Selection for the position requires an acceptable Motor Vehicle Record (MVR) report.

Requirements

An acceptable Motor Vehicle Record (MVR) report is required.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Safely operate company vehicles, forklifts, and material-handling equipment in accordance with company requirements.

Nice To Haves

High school diploma or GED.
Experience supporting or implementing vendor-managed inventory, tool crib, conex, automated inventory, or similar customer-site programs.
Experience with Oracle ERP, project coordination, technology implementation, or customer onboarding.
Forklift or material-handling equipment certification.

Responsibilities

Support assigned vendor-managed inventory locations according to established schedules and customer requirements.
Conduct inventory audits, evaluate product usage, investigate discrepancies, and maintain accurate and appropriate stock levels.
Replenish inventory, create replenishment orders, monitor usage trends, and recommend stocking adjustments based on customer demand.
Maintain clean, organized, labeled, service-ready inventory locations and complete accurate service records and inventory documentation.
Build customer relationships, review inventory needs, identify products and services that support customer operations, process special-order requests, and communicate feedback and opportunities to sales and branch leadership.
Pull, stage, load, unload, and transport products; perform related warehouse duties; and safely operate company vehicles, forklifts, and material-handling equipment in accordance with company requirements.
Support planning, setup, launch, onboarding, expansion, and continuous improvement of conex boxes, tool cribs, automated inventory, ERP integrations, and other VMI solutions with internal teams and third-party technology providers.
Partner with the Corporate Vendor Management Team to implement technologies, tools, and operational processes.
Gather and communicate field feedback, support pilot programs and continuous improvement, and recommend solutions to improve customer experience, operational effectiveness, inventory accuracy, efficiency, and business performance.
Refer complex or unusual problems to a supervisor and perform other duties as assigned.