Vendor Management Specialist - HR

Delta Electronics (Americas) Ltd.•Plano, TX

1d•$75,000 - $86,000•Onsite

About The Position

Delta Electronics is seeking a highly organized, detail-oriented, and relationship-focused Vendor Management Specialist to support staffing vendor operations for its manufacturing organization. Based onsite in Plano, Texas, this role is the primary liaison among Human Resources, manufacturing leadership, and external staffing agencies. It coordinates contingent workforce needs and manages staffing vendor relationships, worker tracking, onboarding, invoicing, timekeeping reconciliation, performance, compliance documentation, and issue resolution. The specialist works with manufacturing leaders to understand current and projected staffing needs and communicate them to approved staffing partners. In partnership with HR and other internal stakeholders, the role ensures vendors and contingent workers follow company policies, procedures, contractual requirements, safety requirements, and workforce standards. The position supports multiple vendors and workforce priorities in a fast-paced manufacturing environment and requires effective communication in English and Spanish. The role also maintains workforce and vendor records, prepares staffing and spend reports, monitors vendor performance, resolves billing and operational issues, and identifies process improvements. Delta states that this position is not eligible for visa sponsorship; candidates must be authorized to work in the United States permanently without current or future sponsorship.

Requirements

At least 5 years of experience in vendor management, staffing operations, contingent workforce management, HR operations, staffing agency management, workforce coordination, or a closely related function.
Bilingual English and Spanish, with the ability to communicate effectively with employees, manufacturing leadership, and staffing partners.
Demonstrated experience working directly with temporary staffing agencies or contingent workforce vendors.
Experience coordinating high-volume hourly staffing requirements; multi-shift manufacturing experience is preferred in the minimum qualifications.
Strong understanding of staffing agency processes, including workforce requests, candidate submissions, onboarding, timekeeping, invoicing, conversions, assignment changes, and terminations.
Experience reviewing staffing invoices, bill rates, and timekeeping records and resolving discrepancies.
Strong vendor relationship management and stakeholder coordination skills.
Excellent organizational and documentation skills, including the ability to maintain accurate records across multiple vendors and workforce populations.
Strong communication and problem-solving skills, with the ability to manage competing priorities and resolve issues quickly.
Proficiency with Microsoft Office Suite, particularly Excel, for workforce tracking, reporting, reconciliation, and data analysis.
Experience with HRIS, ATS, VMS, timekeeping, payroll, procurement, or workforce management systems.
Ability to work 100% onsite in Plano, Texas, and support a fast-paced manufacturing operation.
Permanent authorization to work in the United States without current or future visa sponsorship.

Nice To Haves

Experience supporting staffing or vendor operations in a manufacturing environment.
Bachelor’s degree in Human Resources, Business Administration, Supply Chain, Operations, or a related discipline.
Experience managing multiple staffing agencies simultaneously in a high-volume manufacturing environment.
Experience supporting hourly production, warehouse, technical, or skilled-trade staffing.
Experience with vendor scorecards, staffing KPIs, service-level expectations, and performance reviews.
Familiarity with purchase orders, procurement processes, vendor contracts, markups, bill rates, and contingent labor spend.
Experience creating SOPs, staffing workflows, reporting tools, and process documentation.
Knowledge of employment practices and compliance considerations associated with contingent and temporary workforces.
Experience partnering directly with plant managers, production supervisors, HR, Finance, Procurement, and external staffing agencies.

Responsibilities

Serve as the day-to-day point of contact among Delta, manufacturing leadership, HR, and external staffing agencies.
Manage approved staffing vendor relationships and communicate workforce requirements, priorities, performance expectations, and operational changes.
Communicate temporary and contract staffing needs to agencies, including headcount, shifts, schedules, skills, start dates, and position-specific requirements.
Coordinate candidate submissions, interviews or selections, start dates, replacements, extensions, conversions, and assignment completions; provide timely feedback to staffing agencies.
Partner with HR and manufacturing leadership to resolve vendor concerns, worker issues, attendance matters, performance concerns, and other workforce needs.
Work with manufacturing leaders and supervisors to understand current and projected contingent workforce needs; monitor staffing levels, vacancies, turnover, attendance, replacements, and upcoming requirements.
Coordinate staffing changes in response to production requirements, turnover, absenteeism, or changing business needs.
Track contingent workers by agency, department, shift, supervisor, assignment status, and start and end dates; provide a centralized resource for staffing activity and vendor-related questions.
Participate in staffing and workforce planning meetings and update stakeholders on vendor activity, fulfillment, and outstanding needs.
Coordinate contingent worker onboarding with HR, manufacturing leadership, and staffing agencies, and verify required documentation and pre-employment requirements before assignments begin.
Maintain records of temporary workers, assignments, conversions, terminations, extensions, and other workforce changes; coordinate separations and communicate changes to relevant parties.
Support badge and access requests, orientation, scheduling, and other contingent worker onboarding administration.
Ensure staffing agencies and contingent workers follow Delta policies, procedures, safety requirements, and facility expectations.
Review staffing agency invoices for bill rates, hours, overtime, approved expenses, and other charges; resolve discrepancies with supervisors and internal stakeholders.
Track invoice submissions, approvals, corrections, and outstanding issues; maintain records of agency rates, markups, invoices, purchase orders, and vendor documentation.
Partner with HR, Finance, Procurement, and manufacturing leadership to resolve billing or contractual discrepancies and support reporting on contingent labor spend, headcount, overtime, agency utilization, and workforce costs.
Monitor staffing agency performance, including candidate quality, fulfillment, attendance, turnover, responsiveness, and service delivery; maintain scorecards and performance reports.
Identify recurring vendor performance concerns and coordinate corrective action or escalation; ensure required agreements, insurance, compliance documentation, and records are maintained.
Support vendor reviews, onboarding, renewals, changes, and offboarding with HR and Procurement.
Develop and maintain staffing reports, vendor trackers, contingent workforce rosters, invoice logs, and operational dashboards; provide regular updates to HR and manufacturing leadership.
Identify process gaps and recommend improvements; develop and maintain SOPs, process documentation, vendor guidelines, and internal resources.
Support continuous improvement and automation opportunities, additional HR operational projects, and workforce initiatives as needed.

Benefits

Multiple medical plan options, including employer contributions to Health Savings Accounts.
Dental coverage.
Vision coverage.
Competitive 401(k) plan with company match.
Life insurance.
Disability insurance.
Voluntary benefits.
Flexible spending accounts.
Mental health support.
Employee Assistance Program.