Vendor Managed Inventory Technician (VMI)

BLACKHAWK INDUSTRIAL OPERATING CO • Hartford, CT

3d

About The Position

The Vendor Managed Inventory (VMI) Technician replenishes and maintains inventory at customer locations, including vending machines, crib systems, and designated storage areas. The role monitors usage and stocking levels, performs cycle counts, resolves inventory discrepancies with internal teams, maintains equipment, and accurately records inventory and service activity in company systems. The technician also serves as a key customer contact and works with Sales, Operations, and Supply Chain to support customer satisfaction and improve service and inventory efficiency.

The position requires travel to customer sites and safe handling of products and equipment. The technician must maintain company vehicles, tools, and equipment; follow OSHA, DOT, and company safety requirements; and prevent unauthorized personnel from entering warehouse or controlled operational areas. This is a safety-sensitive position subject to pre-employment background and drug screening, including cannabis. The role has no supervisory responsibilities.

Requirements

• High school diploma or GED.
• 2–4 years of experience in warehouse operations, inventory management, or VMI-related roles.
• Strong understanding of inventory management, replenishment processes, and warehouse operations.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively across multiple locations.
• Basic mechanical aptitude and ability to perform minor equipment repairs and troubleshooting.
• Proficiency in inventory management systems, mobile applications, and Microsoft Office.
• Strong attention to detail and problem-solving skills.
• Valid driver’s license with a clean driving record.
• DOT certification may be required based on role responsibilities.
• Ability to travel to customer locations and work in warehouse and customer-site environments.
• Ability to stand, walk, bend, kneel, and lift items up to 50 pounds.
• Ability to work in varying conditions, including non-climate-controlled environments with exposure to heat, cold, and noise.
• Ability to operate company vehicles and warehouse equipment as needed and wear required PPE.

Nice To Haves

• Experience working directly with customers or in field service roles.

Responsibilities

• Exhibit, recruit, and coach associates consistent with Core Behaviors.
• Promote a culture of safety.
• Travel to customer locations to replenish, organize, and maintain inventory in vending machines, crib systems, or designated storage areas.
• Monitor usage trends and adjust inventory levels to meet customer demand.
• Perform cycle counts, reconcile discrepancies, and coordinate with internal teams to resolve inventory issues.
• Keep vending, crib, and inventory equipment clean and operational; perform basic troubleshooting and coordinate repairs as needed.
• Record transactions, inventory movements, and service activities accurately in VMI systems and company platforms.
• Load and unload products safely and handle and transport materials properly.
• Enforce safety and security protocols by keeping carrier drivers and unauthorized personnel out of warehouse and controlled operational areas, directing external personnel to designated areas, and escalating non-compliance.
• Maintain company vehicles, tools, and equipment in a clean, organized, and safe condition.
• Collaborate with Sales, Operations, and Supply Chain to support customer satisfaction and continuous improvement.
• Identify opportunities to improve service levels, inventory efficiency, and equipment utilization.
• Follow OSHA, DOT, and company safety policies, including PPE requirements.
• Perform additional duties and special projects as assigned.

Benefits

• Health insurance: BCBS of OK HDHP HSA with employer match, subject to criteria.
• Dental and vision insurance.
• 401(k) plan and company match.
• Flexible spending accounts: Full FSA, Limited FSA, and Dependent FSA.
• Company-paid long-term and short-term disability.
• Company-paid basic life insurance and AD&D; supplemental and dependent life and AD&D coverage.
• Critical illness insurance with wellness rider.
• Accident insurance with wellness rider.
• Hospital indemnity insurance.
• Employee Assistance Program, including concierge services and travel assistance.
• Paid time off.
• Holiday paid time off.
• Gym reimbursement.
• Quarterly wellness challenge with a chance to win money or prizes.
• Tuition reimbursement after one year of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED