Vendor Integration Program Manager

Applied Systems • Chicago, IL

19h

About The Position

Applied is seeking a Vendor Integration Program Manager to join its Business Operations team and support the operational success and growth of its Certified Vendor Program. The role manages vendor onboarding, renewals, third-party integration workflows, billing and fee reconciliation, performance reporting, and program documentation. It also serves as a day-to-day contact for vendor business and technical teams and works with internal stakeholders to improve processes across business development, Business Operations, Customer Experience, Product, and Engineering.

The role is aligned to Applied’s Chicago, Dallas, and Atlanta hub locations, but applications from outside these areas are welcome. The targeted starting base salary is $80,000–$115,000 USD. Candidates should have 2–4 years of relevant experience and a bachelor’s degree or an equivalent combination of education and experience.

Requirements

• 2–4 years of experience in operations, vendor management, billing, or a related function.
• A bachelor’s degree or an equivalent combination of education and experience.
• Experience coordinating multi-step projects with internal and external stakeholders.
• Proficiency with a project management tool such as Jira, Asana, or Smartsheet.
• Strong organizational skills for following and improving workflows, maintaining detailed documentation, and managing a growing vendor portfolio.
• Comfort working with contracts and technical documentation.
• Strong Excel skills and working knowledge of reporting tools for building dashboards, scorecards, and billing reports.
• Analytical ability to identify trends or discrepancies and turn them into clear recommendations.
• Clear written and verbal communication skills.

Nice To Haves

• Experience at a high-growth SaaS company.
• Experience documenting existing processes, identifying inefficiencies, and helping establish standardized vendor lifecycle management practices.
• Comfort working in a fast-paced environment where priorities shift and processes are still being defined.

Responsibilities

• Manage onboarding and renewal processes for certified vendors.
• Coordinate end-to-end third-party vendor integration workflows, track milestones, and escalate issues as needed.
• Support vendor billing and fee reconciliation with Finance and Business Operations to ensure accurate invoicing and commission payments.
• Build and maintain vendor performance scorecards and recurring reports on program health and platform impact.
• Serve as the day-to-day contact for vendors’ business and technical teams.
• Maintain use cases, contract records, and program documentation.
• Identify opportunities to streamline processes across business development, Business Operations, Customer Experience, Product, and Engineering, and work with stakeholders to implement improvements.
• Prepare reporting materials and presentations for program leadership.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Holiday and vacation time
• Health and wellness days
• A bonus day for your birthday
• Potential eligibility for additional compensation plans, including bonus and commission

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level