Vendor Integration Program Manager

Applied Systems • Chicago, IL

1d • $80,000 - $115,000 • Remote

About The Position

The Vendor Integration Program Manager joins Applied Systems’ Business Operations team to support the operational success and growth of its Certified Vendor Program. The role manages vendor onboarding and renewals, coordinates third-party integrations, supports billing and fee reconciliation, and maintains program reporting and documentation. It serves as a day-to-day contact for vendors and works across Business Development, Business Operations, Customer Experience, Product, Engineering, and Finance to improve processes and program performance.

The role is aligned with Applied’s Chicago, Dallas, and Atlanta hub locations, though applicants from other locations are welcome. Applied describes its culture as people-first, built on trust, inclusion, collaboration, and growth. The position’s targeted starting base salary is $80,000–$115,000 USD. Depending on the role, team members may also be eligible for bonus and commission compensation plans.

Requirements

• 2–4 years of experience in operations, vendor management, billing, or a related function, plus a bachelor’s degree or an equivalent combination of education and experience.
• Experience coordinating multi-step projects with internal and external stakeholders.
• Proficiency with a project management tool such as Jira, Asana, or Smartsheet to track milestones and keep stakeholders informed.
• Strong organization and workflow-management skills, including maintaining detailed documentation and managing a growing vendor portfolio.
• Comfort working with contracts and technical documentation.
• Strong Excel skills and working knowledge of reporting tools for building dashboards, scorecards, and billing reports.
• Analytical ability to identify trends or discrepancies and turn them into clear recommendations.
• Clear written and verbal communication, including preparing reporting materials and presentations for program leadership.

Nice To Haves

• Experience at a high-growth SaaS company.
• Experience documenting processes, identifying inefficiencies, and helping establish standardized vendor lifecycle management practices.
• Comfort working in a fast-paced environment where priorities shift and processes are still being defined.

Responsibilities

• Run onboarding and renewal processes for certified vendors, creating a smooth experience for vendors and customers.
• Coordinate end-to-end third-party vendor integration workflows, track milestones, and escalate issues as needed.
• Support vendor billing and fee reconciliation with Finance and Business Operations to ensure accurate invoicing and commission payments.
• Build and maintain vendor performance scorecards and recurring reports showing program health and platform impact.
• Serve as the day-to-day point of contact for vendors’ business and technical teams.
• Keep use cases, contract records, and program documentation up to date.
• Identify opportunities to streamline processes across Business Development, Business Operations, Customer Experience, Product, and Engineering, and work with stakeholders to implement improvements.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Holiday and vacation time
• Health and wellness days
• A bonus day for your birthday
• Potential eligibility for bonus and commission compensation plans, depending on the role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level