Vendor Compliance Clerk

NRI 3PL•Fontana, CA

2d•$21 - $26•Onsite

About The Position

The Vendor Compliance Clerk works with the Vendor Compliance Specialist to assist with ongoing compliance monitoring and ensure vendors follow applicable policies and procedures. The role requires strong attention to detail, timely project completion, excellent communication and time-management skills, and the ability to contribute to a collaborative team atmosphere. The successful candidate communicates and interacts effectively across all organizational levels, including with clients, to complete on-boarding presentations. They can train team members in vendor compliance processes and are comfortable working independently as well as collaboratively within a dynamic, positive, energetic team. The position is based at 1950 S. Vintage Ave, Ontario, CA 91761, and offers a first-shift schedule Monday through Friday, 8:00 AM to 4:30 PM. Starting pay is $21 to $25.50 per hour.

Requirements

At least 2 years of client/customer service experience in a warehouse or transportation environment; vendor compliance experience is a plus.
Intermediate experience with ERP systems and third-party portals.
Proficiency with Microsoft Office, specifically Outlook and Excel.
Knowledge of retail compliance guidelines and experience working with vendors and suppliers.
High level of compliance and accuracy, with strong attention to detail and time-management skills.
Ability to quickly understand business operations and experience developing and improving internal compliance standards.
Ability to be flexible and adapt to changing priorities.
Trustworthy and of moral character; pre-employment background and drug tests are used.
Physical ability to perform essential job functions, including sitting for long periods; occasionally walking, standing, and climbing ladders or stairs; and tolerating dust, dirt, noise, odors, heat, and cold when entering the warehouse.
Effective communication and interaction across all levels of the organization, including clients.
Ability to work independently and collaboratively in a team environment.

Nice To Haves

Vendor compliance experience.

Responsibilities

Analyze and research chargebacks, determine findings to communicate to the client, and work with Client Services and Operations teams to help determine root causes.
Contact clients and/or retailers to validate chargebacks and create work orders when required.
Maintain and update retailer label information in Office 365 and maintain compliance tools such as binders, label rings, and templates.
Follow NRI safety rules, safety procedures, security protocols, and standard operating procedures.
Keep work and storage areas safe, clean, and tidy at all times.
Train team members in vendor compliance processes and assist with client on-boarding presentations.
Perform other duties as requested.