Vendor Service Clerk

NFI Industries•Camden, NJ

About The Position

The Vendor Service Clerk supports the Vendor Services Team by processing common and systemic repairs. The position reports to the Vendor Services Manager. The role includes managing incoming team emails, initiating repair orders, assigning purchase order numbers for high-volume and low-cost repairs, responding to vendor requests, following up on repairs, coordinating with Operations, and attaching invoices and preventive maintenance sheets to repair orders.

Requirements

  • High school degree or GED.
  • Knowledge of Excel and Word.
  • Computer data-entry skills.
  • Limited mechanical aptitude.

Nice To Haves

  • Knowledge of VMRS.

Responsibilities

  • Address incoming emails for the assigned Vendor Services Team.
  • Open Repair Orders to start the repair process.
  • Assign Purchase Order numbers for high-volume and low-cost repairs.
  • Answer vendor requests by email and phone and follow up on repairs.
  • Work with Operations to handle repairs in a timely manner.
  • Follow up on repairs in process.
  • Receive invoices and PM sheets and attach them to the Repair Order.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • 401(k) plan
  • Wellness program
  • Life insurance
  • Paid time off
  • Paid parental leave
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