Vehicle Operations Specialist

Lucid Motors•Natick, MA

15h•$29 - $39•Onsite

About The Position

Leading the future in luxury electric and mobility. At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. As a Vehicle Operations Specialist, your primary responsibility is to manage all onsite vehicles including sales inventory, used vehicles, lease returns, and internal fleet in partnership with both on-site and HQ-based teams. The Vehicle Operations Specialist is a critical partner in ensuring the readiness of inventory, flow of vehicle movements, and accuracy of inventory tracking. We prioritize a world-class customer service experience, and our Vehicle Operations Specialist plays a key role in continuing to build upon the Lucid Motors brand through their organization and support of the sales team. Our ideal candidate has an unwavering commitment to the accurate collection and recording of information and possesses demonstrable interpersonal and communication skills. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities.

Requirements

2+ years of professional experience in operations or support role.
Passion for a fast-paced, high-growth environment.
Detail-oriented and focused on providing great experiences by improving efficiencies.
Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations.
Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
Willingness to be hands-on with all vehicle operations.
Ability to work evenings and weekends in a retail environment
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice To Haves

Proficiency with Salesforce or other CRM.
Prior experience in the automotive sector.
A Bachelor’s degree is preferred, or equivalent experience in business, marketing or related discipline

Responsibilities

Monitor and manage the location’s physical vehicle inventory, ensuring inventory vehicles are in ready-to-sell condition and that lots are clean and well organized
Conduct lot walks and physical inventory to ensure inventory accuracy
Partner with internal allocations team to inform of inventory needs
Ensure inventory is well-maintained and appealing, performing software updates, cleaning and charging vehicles as required
Partner with internal teams to manage lease return, trade-in and fleet vehicles on-site
Coordinate logistics for vehicle movements as required between Lucid facilities and third-party locations
Monitor inbound shipments of vehicles from manufacturing or third-party facilities
Perform and verify vehicle intake inspection and ensure inbound cars comply with quality standards per Lucid’s defined quality intake assessment
Liaise with Service team in case of required repair work
Partner with sales teams on the status of vehicle readiness
Assist with new vehicle deliveries during high volume periods and daily operations as required