Vehicle Operations Specialist

ACVEast Dundee, IL
Onsite

About The Position

The Vehicle Operations Specialist is responsible for the efficient and accurate check-in, inspection, detailing and movement of vehicles at the Remarketing Center. This position plays a key role in maintaining vehicle quality and safety standards by following standard operating procedures. The ideal candidate has a strong attention to detail, works well in a fast-paced team environment, and has a passion for the automotive industry.

Requirements

  • Ability to read, write, speak and understand English.
  • Valid driver’s license with a clean driving record.
  • Ability to drive automatic and manual transmission vehicles.
  • Basic computer skills
  • Strong attention to detail and organizational skills, ability to maintain accurate records and documentation
  • Comfortable working outdoors in various weather conditions.
  • Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.
  • Ability to lift up to 50 lbs.
  • Capable of standing, bending, kneeling, and working in various positions for extended periods of time.

Nice To Haves

  • Automotive experience preferred but not required.

Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Receive and log incoming vehicles into inventory systems (record accurate VIN information etc.).
  • Conduct visual inspections upon arrival to note damage, mileage, and overall condition.
  • Document and photograph vehicle condition using inspection software or handheld devices.
  • Perform multi-point condition inspections following company standards.
  • Report any mechanical or cosmetic issues to the appropriate team.
  • Coordinate with internal teams for repairs or additional services as needed.
  • Wash, vacuum, and clean interior/exterior of vehicles to prepare for resale.
  • Perform light detailing tasks including wiping surfaces, cleaning windows, and removing debris.
  • Ensure vehicles meet cleanliness and presentation standards before display or shipment.
  • Safely move vehicles around the lot and to designated areas for cleaning, photography, or staging.
  • Assist with organizing vehicle flow within the lot to optimize space and accessibility.
  • Safely jump start vehicles.
  • Maintain a clean and organized work environment.
  • Follow all safety procedures and company policies.
  • Assist team members with other duties as assigned by management.

Benefits

  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company’s 401(k)
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