Vehicle Identification Number Officer - Vancouver

State of Washington • Clark County – Vancouver, WA

4d

About The Position

The Washington State Patrol Criminal Investigation Division’s Vehicle Identification Number (VIN) Program works to detect and recover stolen motor vehicles and stolen vehicle parts, return them to their rightful owners, deter auto theft, and reduce the trade of stolen vehicles and major component parts in Washington State. The VIN Officer supports this mission by inspecting and verifying the identity of non-owner-retained salvage or rebuilt vehicles, assembled vehicles, and vehicles referred by the Department of Licensing before a Washington registration or certificate of title is issued. The position also assists WSP and allied law enforcement with identifying suspected stolen vehicles and major component parts.

The position involves inspecting vehicles, using tools to stamp and affix VINs and VIN plates, entering information into databases, and safely processing materials to restore altered or obliterated identifiers. It also includes customer service, appointment scheduling, responding to inquiries, and adjusting inspection schedules. The work takes place indoors and outdoors in an environment typical of a mechanic-style garage, with possible exposure to chemicals, oils, solvents, slips, trips, falls, overhead impacts, falling items, and hazards related to crawling under vehicles and operating power tools. Some travel is required based on business needs and training.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license, or ability to obtain one within 30 days of employment.
• Experience working with pneumatic, hydraulic, and manual automotive tools.
• Ability to lift up to 25 pounds regularly as part of daily activities.
• Some travel based on business needs and training.
• A current cover letter is required.
• Ability to take action to learn and grow.
• Ability to take action to meet the needs of others.
• Uses an equitable and inclusive approach.

Responsibilities

• Physically inspect vehicles, including crawling in or under them, to identify and confirm the authenticity of all VINs.
• Use hydraulic, pneumatic, electric, and manual tools to stamp and affix VINs and VIN plates.
• Enter information into appropriate databases.
• Safely process materials to restore altered or obliterated VINs, serial numbers, or other unique identifiers.
• Use de-escalation strategies when dealing with upset or emotional customers.
• Notify a supervisor when stolen vehicles or stolen vehicle parts are identified within the officer’s area of responsibility.
• Monitor and adjust inspection schedules as needed.
• Respond to the public by telephone, email, and face-to-face contact.
• Assist customers with appointment-scheduling problems using the scheduling program.
• Assist WSP and allied law enforcement with identifying suspected stolen vehicles and major component parts.

Benefits

• Continuous growth and development opportunities.
• Opportunities to serve the community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouses per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED