Cash Offer: Vehicle Document Specialist - RideNow Allen

RideNow Group • Allen, TX

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About The Position

RideNow Cash Offer in Allen, Texas, is hiring a customer service-oriented Vehicle Document Specialist for its vehicle acquisition team. The role supports vehicle purchases by processing customer-submitted documents, preparing sales contracts, addressing documentation questions, and helping verify and file vehicle titles. The specialist must follow applicable regulations and company policies and help resolve documentation discrepancies. Applicants must pass pre-employment testing, including background checks, an MVR check, and drug screening.

Requirements

• Strong verbal and written communication skills for interacting with customers and internal teams.
• Ability to identify and resolve discrepancies or issues with vehicle titles and other documentation.
• Basic computer skills.
• Ability to handle large volumes of inbound and outbound phone calls.
• Must pass pre-employment testing, including background checks, MVR, and drug screening.

Nice To Haves

• Background in title work.

Responsibilities

• Gather, process, and verify the accuracy of customer-submitted documents related to vehicle purchases.
• Prepare and send sales contracts to prospective customers.
• Communicate with customers and internal team members about document-related inquiries and resolve issues.
• Ensure compliance with relevant regulations and company policies for document handling.
• Identify and resolve discrepancies or issues with vehicle titles and other documentation.
• Verify title documents, assist with filing titles, and send documents to receive titles from the state.

Benefits

• Commission-based pay
• Health, Dental & Vision Insurance
• Employer Paid Life and Short-Term Disability Insurance
• Employee discounts on products and services

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed