About The Position

RideNow Cash Offer is hiring a Vehicle Document Specialist for its team in Allen, Texas. The role supports vehicle purchases by gathering, processing, and verifying customer-submitted documents, preparing and sending sales contracts, responding to document-related questions, and helping ensure document handling complies with applicable regulations and company policies. The specialist also identifies documentation or title discrepancies and assists with title filing and obtaining titles from the state. Applicants must pass pre-employment testing, including background checks, an MVR check, and drug screening.

Requirements

  • Strong verbal and written communication skills for interacting with customers and internal teams.
  • Ability to identify and resolve discrepancies or issues with vehicle titles and other documentation.
  • Basic computer skills.
  • Ability to handle large volumes of inbound and outbound phone calls.
  • Must pass pre-employment testing, including background checks, MVR, and drug screening.

Nice To Haves

  • Background in title work.

Responsibilities

  • Gather, process, and verify the accuracy of customer-submitted documents related to vehicle purchases.
  • Prepare and send sales contracts to prospective customers.
  • Communicate with customers and internal team members to address document-related inquiries and resolve issues.
  • Ensure compliance with relevant regulations and company policies regarding document handling.
  • Identify and resolve discrepancies or issues with vehicle titles and other documentation.
  • Verify title documents and assist with filing titles and sending documents to receive titles from the state.

Benefits

  • Commission-based pay
  • Health, Dental & Vision Insurance
  • Employer Paid Life and Short-Term Disability Insurance
  • Employee discounts on products and services
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