VAS-2

AutoNation • Wesley Chapel, NC

1d • Onsite

About The Position

The Vehicle Acquisition Specialist acquires additional inventory for the dealership by purchasing vehicles from customers. The role focuses on providing an exceptional customer experience, managing customer expectations, and maintaining communication throughout AutoNation’s We'll Buy Your Car process. The associate works to meet the program’s “check within an hour” promise and executes the same-day payment process. The position offers flexible hours and hourly pay plus a bonus for each vehicle purchased.

AutoNation describes itself as a nationwide automotive retailer offering new and used vehicles, customer financing, parts, and maintenance and repair services. The company emphasizes customer-focused service, a supportive team culture, and career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Extremely self-motivated.
• Ability to set and achieve targeted goals.
• Ability to deliver an exceptional customer experience.
• Demonstrated communication, prospecting, and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Sound judgment and research skills when making offers on vehicles.
• Valid in-state driver's license and an acceptable, safe driving record.
• Ability to sit and stand for prolonged periods.

Nice To Haves

• Sales or customer service experience is preferred.

Responsibilities

• Respond to incoming leads from AutoNation and third-party websites, by phone, internet, and walk-in traffic.
• Use available resources to identify and engage private parties who are looking to sell their vehicles.
• Set appointments for potential customers to visit the dealership for an appraisal.
• Execute the AutoNation We'll Buy Your Car Same-Day Payment process.
• Review vehicle condition reports and inspect vehicles onsite.
• Interact with customers throughout the day, both in person and over the phone.
• Refer customers who prefer to trade in their vehicles to the sales team.
• Manage customer expectations and communicate throughout the vehicle-purchase process.
• Work toward delivering on the program’s “check within an hour” promise.

Benefits

• Hourly pay plus a bonus for each vehicle purchased.
• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED