Veeva Vault CRM Techno-Functional Consultant
About The Position
The Veeva Techno-Functional Consultant supports the design, configuration, and delivery of Veeva CRM-based solutions for pharmaceutical and life sciences organizations. The role combines an understanding of commercial business processes with techno-functional knowledge of Veeva CRM, Salesforce platform concepts, integrations, data, and compliance requirements. The consultant works with business stakeholders, functional leads, architects, developers, and QA teams to translate business requirements into effective, scalable solutions. This is a hybrid role requiring three days per week in the office. Hiring locations are Chesterbrook, Pennsylvania, or Orlando, Florida.
Requirements
- At least 3 years of experience with Veeva CRM/Salesforce in a techno-functional role, including some experience in the life sciences, pharmaceutical, or biotechnology industry.
- Bachelor’s degree or equivalent, with a minimum of 12 years of work experience. With an associate degree, a minimum of 6 years of work experience is required.
Nice To Haves
- Understanding of HCP/HCO data, affiliations, targeting, and consent processes.
- Exposure to Agile delivery methodology.
- Familiarity with reporting and analytics processes.
- Basic understanding of middleware and integration concepts.
Responsibilities
- Support the design and delivery of Veeva CRM implementations, enhancements, and support initiatives.
- Gather, analyze, and document business and functional requirements.
- Assist with solution design for account and contact management, territory management, call planning and reporting, CLM and Approved Email, events management, medical inquiries, sample management, and consent and compliance.
- Prepare functional specifications, user stories, process flows, and related documentation.
- Work with business users and technical teams to clarify requirements and support solution development.
- Assist with configuration, data mapping, workflow design, and system setup.
- Support integrations between Veeva CRM and connected enterprise systems, such as ERP, MDM, marketing platforms, data warehouses, and Veeva Vault.
- Participate in SIT, UAT, defect tracking, and resolution support.
- Help ensure solutions meet compliance, security, and data integrity standards.
- Support release activities, deployment validation, and post-production issue resolution.
- Follow delivery standards, best practices, and documentation processes.
Benefits
- Medical, dental, vision, life, and long-term disability coverage.
- 401(k) plan.
- Bonus opportunities.
- Paid holidays.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
